Freedom VR Wireless Headset

We want you to be completely satisfied with your purchase. If you are not entirely happy with your product, you may return it within 30 days of receiving it for a full refund or exchange, provided that the item is in its original condition and packaging.

Conditions for Return:

• The product must be unused and in the same condition that you received it.
• It must be in the original packaging.
• Proof of purchase is required.

Refund Process:

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Non-Returnable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

Exchange Policy:

• If you need to exchange an item for the same product, send us an email with your order details.

Return Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We offer reliable shipping services to ensure that your products arrive safely and on time.

Processing Time:

• Orders are processed within 1-3 business days after payment is confirmed.

Shipping Methods:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• International Shipping: 7-14 business days

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and the weight of your order.

Tracking Information:

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

Delivery Time:

• Delivery times may vary depending on your location and shipping method selected. Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances.